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Price is a huge factor when it comes to deciding between sticking with traditional telephony services and making the jump to IP telephony. It’s one of the biggest selling points IP telephony providers use to push their technology, and it’s one of the clearest, firmest, more directly measurable ways decision-makers at an organization can see the benefit of switching (more…)

Does your doctor take out a file with envelopes and notes when accessing your health records or do they use a computer? Probably, they are now employing a computer.

For Tim Shea, the founder and CEO of Alpha NetSolutions, a 10-year-old managed services and cloud computing provider based in Millbury, Mass., Hurricane Sandy was a non-event for his customers. That's because of the technology advances that have come with dramatic improvements in cloud computing, Shea said, and its accompanying backup disaster recovery.

Live chat is a great way to make it easy for your customers to contact you. If you like the concept of them having the capacity to go to your website and ask a live agent a question, you may want to look into live-chat

Mobile is big — just how big is reflected in current shipments of mobile devices. Samsung shipped more than 60 million Android-powered Smartphone’s in the last quarter. Apple shipped more than 149 million iPhones so far in 2012. And tablet vendors, led by Apple and Samsung, shipped more than 100 million tablets this year to date.

With Superstorm Sandy causing untold destruction and massive disruptions to large swathes of New Jersey and New York City, some organizations have begun to wonder how, exactly, they’d fair if they were hit by a massive weather systems, while other organizations are left with the mess of figuring out how they’re going to rebuild their communications infrastructure in a manner that will ensure continuity no matter what happens.

Most of the time we talk about the benefits of the Unified Communications, such as hosted PBX services, we talk about the direct benefits your business will enjoy. We often talk about the increased scalability and organizational flexibility that will give your business the ability to grow and shrink as needed.

Much of the technology we use everyday seems like it was from a science fiction movie a few years ago. Think about it, tablets, smartphones, e-readers, all of these technologies changed the way we operate on a daily basis. So what is next step in the realm of technology

Windows 8 has already made a splash in the tech world. The new operating system from Microsoft looks very different than any system that came before.

Some programs that were designed to make your life simpler can in fact make it more embarrassing.