On May 1st, NeoSystems dissolved overnight. No warning to clients. No transition plan. No path forward for the contractors who trusted them with their CUI, their compliance programs, and in many cases, their data inside the "NeoEnclave" platform.
For defense contractors who were mid-stream on their CMMC journey, this created a real problem. And for those who had already passed their assessment through NeoSystems' managed environment, it may have created an even bigger one. When your MSP disappears and your environment changes, you could be looking at recertification costs and compressed timelines through no fault of your own.
We've been in managed IT services for 20 years. We started Kloud9 with a simple philosophy: lifetime clients. That mindset has shaped every decision we've made as a company, and it's why situations like this bother me on a personal level. These contractors did the right thing. They invested in compliance. They trusted a partner. And they got left holding the bag on a Friday evening.
Here's what we want NeoSystems clients and their consultants to know about how we do things differently at Kloud9:
We are CMMC Level 2 certified. Not just advising on it. We've been through the assessment ourselves and passed. We're listed on the MSP Collective's certified ESP directory. We're a Registered Provider Organization with certified RPs, RPAs, CCPs, and a Cyber AB-accredited CCA on staff. Our team includes people who work directly with the folks who wrote the CMMC guidelines.
We don't run a private enclave. This is a big one. NeoSystems housed client data in their own proprietary cloud environment. When they shut down, that data was effectively trapped. At Kloud9, your data and services live in Microsoft GCC and Azure Government, inside your own tenant. If something ever happened to us (it won't, but if it did), your environment travels with you. We overlay our talent and tools on top of Microsoft's infrastructure rather than locking you into ours.
We are privately owned, debt-free, and stable. No private equity money. No investors looking for an exit. No financial games happening behind the scenes. Just a company focused on doing right by its clients for the long haul.
We offer flat-fee Compliance as a Service (CaaS). Gap assessments, remediation, documentation, SSPs, POAMs, ongoing maintenance, vulnerability scans, risk assessments, and unlimited remediation for failures within our control during your assessment. We don't just get you to the finish line and disappear. We stay with you.
If you're a defense contractor who just lost your MSP, or a consultant helping one of those contractors find solid ground, we are happy to talk. No pressure, no pitch. Just a conversation about what your situation looks like and whether we can help.
