Payment Terms
- Kloud9 IT flat fee services are billed on the 1st or 15th of every month, and payments for these invoices are due upon receipt.
- All other payments for service invoices are due Net 20 Days from date of invoice. If work spans invoice and pay periods (currently the 1st and 15th of each month) then you may receive invoices for the work in progress.
- The only method of payment for Kloud9 IT services is by Client ACH or Credit Card on file with Kloud9 IT through our billing portal and system. Automatic Billing Authorization Form is provided for the Flat Fee portion of your services. Credit Card processing will be subject to an additional 3% processing fee.
- Past due accounts will be charged a service charge of up to 1.5% of the unpaid balance per month (compounded daily). Reasonable collection fees may be added if we must turn an account over to collections.
- Payment for Fixed Fee Project Services will be due at time of order.
- Payments for equipment and materials purchased by Kloud9 IT for Client will be due at time of order.