b'The Tech Cumulus November 2022SHINY NEW GADGET OF THE MONTH They Will Love Your ReflectionMeeting Owl ProA common concern across hybrid workplaces in various industries revolves around the ability to host efficient meetings with all team members. Thankfully, Meeting Owl Pro is here to help. This device is an all-in-one, 360-degree camera, microphone and speaker designed for hybrid teams. It has a camera that can capture an entire conference room of people while giving remote workers individual views of each person in the meetingjust like what you would see on Zoom. It has eight smart microphones that can pick up sounds and attribute them to the person speaking and three speakers thatWould you love to be 20% better atPeople who feel you understand them are also allow remote workerspersuasion, improve your chances of landingmuch more likely to listen to your persuasive to be heard. Its easy to setyour dream job or maybe even become moreideas, hire you for the job of your dreams or up and is compatible withwell-liked socially? There is a very simplewant to spend time with you socially. When nearly every video-meetingconversational tactic you can use, and it willyou reflect, you arent asking more probing platform, so dont wait. Givehelp you accomplish these goals. You knowquestions; instead, youre meeting that Meeting Owl Pro a try today. what it is, but chances are that you arent usingperson where they are. Youre advancing a it enough. Its called reflective listening. conversation on a topic thats important to them. Reflecting is easier to do, way more Train Your Leaders ToReflective listening is the process of reflectingpowerful and more about building trust Manage Remote Teams back what the person you are talking with isand mutual understanding than it is about With These 3 Tips saying, feeling, aspiring to or worrying about.collecting details.If your business has transitioned to a remoteFor example, lets say youre talking with or hybrid work model, your management teamsomeone at lunch and they say, The energyI didnt learn this valuable listening tactic will need some special training to effectivelystocks got hammered again today; my firmfrom a book, seminar or class. I learned how manage their team in this new environment.insists on staying long in this sector, but I feelto fully utilize this while working as a suicide-Here are three tips that will help you train yourits time to go in another direction. You couldhotline volunteer during grad school. We managers to lead remote or hybrid teams. reflect by saying, It sounds like you had awerent psychologists in this role. The best hard day, and you feel trapped on a boat thatsstrategy for helping people decide to not 1.Teach your leaders how to proactivelygoing in the wrong direction. Theyll respondcommit suicide was to effectively reflect what communicate. This will help them getwith, Exactly! and will appreciate that youthey were sayingto genuinely empathize ahead of issues before they becomecared enough and were confident enough toand understand while helping them sort out too large. reflect their emotions. their goals, concerns and any reasonable 2.Train leaders to set clear expectations.next steps.Your employees need to know what isToo often, people will try to offer a premature expected so they can do their job to thesolution off the cuff, say something competitiveI encourage all of you to dial up the best of their ability. or completely ignore their concerns and tryreflective listening in your professional and 3.Encourage leaders to recognize theirto change the subject. When you reflect whatpersonal conversations. Youll quickly notice employees. Individual and teamyou hear someone say, it makes the otherimprovements in your persuasion skills. It recognitions go a long way towardperson feel like you are not only respectful andmight even seem as if people like you more showing employee appreciation. attentive but that you are also empathetic andor gravitate to you more often. They will love willing to put yourself in their shoes. your reflection!Dr. Geoff Smart is the chairman and founder of ghSMART, a leadership consulting firm that exists to help leaders amplify their positive impact on the world. Dr. Smart and his firm have published multiple New York Times bestsellers. He stays active in his community and has advised many government officials. Technology That Works!216-393-24843'