b'PRST STD SCAN THEUS POSTAGE QR CODE TOPAID CONTACT US BOISE, ID PERMIT 411Kloud9 IT HQ 9999 Granger Rd Cleveland, OH 44125INSIDE THIS ISSUEINSIDE THIS ISSUEYour Business Tech Is Overdue for an Annual Physical . 16 Tech Habits Your Business Should Quit Cold Turkey . 3Why Most Business Tech Improvements Fail and What Actually Works . 4WHY MOST BUSINESS TECHThe Tech Version of theis mildly frustratingslow laptops, IMPROVEMENTS FAIL SameProblem random outages, constant Does anyone AND WHAT ACTUALLY WORKS Most companies carry unresolved tech issuesknow how this works? moments. Once for months or years: they brought in an IT service provider, Every business eventually hits that moment whereeverythingchanged:someone says, Its time to finally get our techWe should improve our backups.undercontrol. And then real life shows up. Our security probably needs attention. Backups tested and fixed.Everything feels slow. Devices upgraded on a replacement cycle A client emergency pops up. Someone cant access theWell get to it when things calm down. and security gaps closed.file they needed five minutes ago. Good intentions slideProductivity soared because systems quietly behind whatever fire needs putting out. These problems linger because leadersfinally worked.lack time, structure, and expertise to make Heres the uncomfortable truth: Most techmeaningful improvements. None of it required the owner to become a improvement efforts fail because they rely ontech expert.willpower instead of systems. What Actually Works:The Personal TrainerModel The One Decision That Why People Quit People who succeed in fitness often workChangesEverythingThe fitness world has studied this for decades. Peoplewith a personal trainer because the systemIf you choose one tech goal this year, make dont give up on goals because theyre lazytheydoes the heavy lifting. A great IT partnerit this: Stop operating in firefighting mode. give up because the structure around the goal is weak.works the same way, providing: When tech becomes predictable instead Failurepoints are almost always the same: ofchaotic:Built-in expertiseVague goals: Get in shape is as unhelpful asAccountability and consistency that isntYour team works faster.fixourIT. on your shoulders Customers get better service.No accountability: If no one tracks progress,Proactive problem-solving that preventsYou stop losing hours to skipping becomes normal. emergencies preventableissues.No expertise: When you dont know what works,Growth becomes easier.you guess and guess wrong. What This Looks Like in Real LifeGoing it alone: Motivation fades, crisis modeImagine a 25-person company whereThis isnt about doing more. Its about takesover. nothing is broken, but everythingmaking tech reliable and stop doing it alone.Technology That Works!844-KLOUD9IT (556-8394)4'