b'PRST STD US POSTAGE PAID BOISE, ID PERMIT 411Kloud9 IT HQ 9999 Granger Rd Cleveland, OH 44125INSIDE THIS ISSUE7 Questions You Should Be Asking Your IT Provider Every Quarter (ButProbablyArent).1The Hidden Costs Of Waiting: WhyYouCantAffordToDelayYourWindows10Upgrade.3Your Vacation Auto-Reply Might Be AHackersFavoriteE-mail.4YOUR VACATION AUTO-REPLY MIGHT BE A HACKERS FAVORITE E-MAILYou set it. You forget it. And just like that,How It Happens:while youre packing for vacation, your inbox startsbroadcasting: Your auto-reply is sent.A hacker impersonates you or your Hi there! Im out of the office until [date]. For urgentalternatecontact.matters, contact [coworkers name and e-mail]. They send an urgent request for money, Harmless, right? passwords or documents.A coworker, trusting the e-mail, complies. 2. Train Your TeamActually, cybercriminals love these auto-replies.You return to discover fraud or a breach. Educate staff never to act on urgent, sensitive That simple message gives them valuable intel:Businesses with traveling executives or salesrequests based solely on e-mail. Always verify your name, title, when youre unavailable, who toteams are especially vulnerable. Adminsthrough another channel like a phone call.contact, internal team structure, and sometimesoften field many requests, handle sensitive3. Use E-mail Security Toolseven travel details. tasksquickly, and may trust a well-craftedAdvanced filters, anti-spoofing protections and This provides two major advantages: fakee-mail. domain monitoring reduce impersonation risks.TimingThey know youre unavailable andHow To Protect Your Business: 4. Enable MFA Everywhereless likely to catch suspicious activity. Multifactor authentication across all accounts 1. Keep It Vague blocks hackers even if passwords are compromised.TargetingThey know whom to impersonateSkip detailed itineraries. Instead, say: Im5. Partner With A Proactive IT Providerand whom to scam. currently out of the office and will respond whenAn experienced cybersecurity team can detect I return. For immediate assistance, contact our This sets the stage for a phishing or businessmain office at [info]. suspicious activity early and stop attacks before e-mail compromise (BEC) attack. they cause serious damage.Technology That Works!216-393-24844'