b'The Tech Cumulus January 2024. continued from Coveremployees and customers, you need to do it inDont wait. Dont recognize an employeecustomers get frustrated helps them feel small ways throughout the year. for their work on a presentation a monthvalued and respected.after the conference. The sooner you say Here are a few important tips to help you createit, the more impact it will have. Create loyalty programs. Programs your own meaningful culture of appreciation: (like Starbucks Rewards or REIs co-op Align with the bigger vision. Recognizemembership) where customers earn Tips for meaningful employeehow employees contribute to yourpoints for purchases or get discounts appreciation and recognition: organizations mission during teamfor loyalty milestones help express Its important to note that there is a differencemeetings. You could even offer to pay forhow important their business is to you, between appreciation and recognition.a training course or industry conference toensuring you keep getting it!Appreciating an employee is to acknowledgeinvest in their professional growth.their value as a person to your organization.Offer perks or gifts (especially when Recognition is related to performance andAppreciating Customers: something goes wrong). Customers effort. Consider both when you are planningIn a study by the Rockefeller Corporation, 82%love getting perks on their birthdays, on your acts of thanks: of customers will stop doing business with youholidays, as a surprise or to celebrate a if they feel theyre undervalued. Here are tipssignificant purchase from you. But gifts Find out whats meaningful to them.for creating a culture of customer appreciationlike a free product, gift card or discounts Everyone has preferences for how theyin your organization: are essential if theres a problem. Once want to be appreciated. So ask! Food, asolved, gifts provide a way to recognize note, a personalized giftthere are manyPersonalize their experience. Aand rectify the inconvenience.simple ways to show appreciation. handwritten thank-you note is meaningful to customers, but personalizing theInfusing appreciation and recognition into your Create more opportunities forcustomer experience can go even further.organization isnt just a pleasant gestureits recognition. You cant see everything,Figure out how they like to be reacheda strategic move that yields tangible results so ask for submissions from your entire(via e-mail or phone, for example) or setlike improved employee effort and innovation, team and post the shout-outs on an officeup marketing campaigns relevant to theirstronger relationships and loyalty. Whether bulletin board or internal team e-mail. unique preferences. acknowledging an employees hard work or sending a personalized note to a customer, Be specific. Did they put in extra effort forFollow up. After a service or purchase,lets make every interaction a testament to our the presentation? Are they always on timecheck in with your customer to ensureappreciation and respect for themnot just for team calls? Specific comments aretheyre happy. Proactively showing up andthis month, but all year-round.more genuine. addressing questions or problems before I DIDNT KNOWUnfortunately, That Excuse Doesnt Replenish Your Bank Account, Cartoon Of Resolve A Data Breach Or Erase Any Fines And Lawsuits. The MonthIts coming . That day a hacker steals critical data, rendering your office useless . That day whenyour bank account or credit card is compromised . Or that day whenyour customers private lives are uprooted .Cybercriminals and hackers are constantly inventing NEW ways to infiltrate your company, steal your assets and disrupt your life. The ONLY way to STOP THEM is this:You Must Constantly Educate Yourself On How To Protect Whats Yours!Now, for a limited time, we have the perfect way to help reduce your risk and keep you safe! Simply sign up to receive our FREE Cyber Security Tip of the Week. Well send these byte-sized quick-read tips to your e-mail inbox. Every tip is packed with a unique and up-to-date real-world solution that keeps you one step ahead of the bad guys. And because so few people know about these security secrets, every week youll learn something new!Get your FREE Cyber Security Tip of the Weekat www.Kloud9IT.com/weeklysecuritytipTechnology That Works!216-393-24842'