The proposal looked great. It was polished, professional and exactly the kind of document that signals control. Then the client called. The market research in section two, the data supporting the entire recommendation, didn’t exist. The AI had made it up. Not vaguely, not accidentally, but confidently and in detail. There’s a term for this: hallucination. It happens when AI produces information that sounds plausible but isn’t real. And it’s becoming a familiar issue for businesses adopting these tools without clear oversight. The Intern Nobody Onboarded Imagine hiring an intern and on day one handing them access to everything. Your client files. Your email drafts. Your financial summaries. Your internal documents. “Just figure it out. Let me know if you need anything.” No orientation. No guardrails. No check-ins. That’s how most businesses are adopting AI right now. Not because they’re careless. In fact, it’s the opposite. AI tools are useful, easy to access and already built into the software people use every day. There’s an AI button in your email, another in your document editor and one in your project management tool. It feels like help has arrived. And in many ways, it has. AI is good at drafting, summarizing, organizing information and speeding up work that used to take hours. It reduces friction and helps teams move faster. The issue isn’t the tool. It’s how it’s being used. Every application seems to have AI built in now. Not every business has stopped to ask what happens when someone clicks that button. Continued on Page 2 ... Who’s Supervising It? YOUR AI INTERN JUST STARTED. JUNE 2026 OUR MISSION: Before Apple, iPod creator Tony Fadell had his MP3 player idea rejected by which two companies? A. Panasonic and Seagate B. Toshiba and Microsoft C. RealNetworks and Philips D. Yahoo and Sony Answer on Page 2 Technology That Works! • 844-KLOUD9IT (556-8394) • 1 This monthly publication provided courtesy of Trent Milliron, CEO of Kloud9 IT. "Do It Right The First Time" 844-KLOUD9IT (556-8394)